MJDirect Delivery Policy

Ordering products from MJDirect is designed to be a seamless and user-friendly experience. To start, you need to register on our website or app. This process involves providing some basic personal information and uploading a valid ID for verification purposes.

Once approved, you will receive all the necessary details via your registered email, and you can browse through our extensive selection of products, add your desired items to your cart, and proceed to checkout. We require a minimum order amount of $50 to ensure efficient processing and delivery of orders. Orders below this amount will not be processed.

Our delivery service is optimized for next-day delivery, ensuring that you receive your items promptly. While delivery times can vary depending on your location, we are continuously expanding our network of distribution hubs to improve delivery efficiency and reduce wait times. When you place your order, you will receive an estimated delivery time, giving you a clear expectation of when your products will arrive.

Tracking your order is easy and convenient. Once your order is out for delivery, you will receive a notification, and you can check the status of your delivery through our app or website. This feature allows you to stay updated on your order's progress and make any necessary arrangements for receiving it.

In the event that you are not home when the delivery arrives, our driver or customer service team will attempt to contact you to arrange an alternative delivery time. To receive the order, you must present your ID as proof of identification to the driver. Please note that our drivers do not carry cash—all payments must be made online.

If we are unable to reach you, the order will be returned to our facility. You will then need to contact our customer service team to reschedule the delivery at a time that suits you. This policy ensures that you receive your order in a timely manner while allowing flexibility for unforeseen circumstances.

At MJDirect, we are committed to providing a reliable and efficient delivery service that meets the needs of our customers. Whether you're a first-time user or a regular customer, our goal is to make your ordering and delivery experience as smooth and convenient as possible.