General Information

What is MJDirect?
MJDirect is a next-day delivery platform providing reliable solutions for cannabis consumers. We deliver high-quality cannabis products to enhance your cannabis experience right to the comfort of your home through our app and website.

What is your service area?
We currently deliver to the SoCal area and are continuously expanding. To check if delivery is available in your area, please check our website or app.

What are your operating hours?
Our delivery service operates 7 days a week. For next-day delivery, place your order before 8 pm. Our product specialists are available to assist you from 8 am to 10 pm.

Ordering and Delivery

How to create an account?
You can create an account on our MJDirect website or app by signing up and uploading your ID. Once your information has been verified, you will be notified that your account has been created. 

How do I order products from MJDirect?
Once your account has been created, you can browse our selection and place an order.

Is there a minimum order amount?
Yes, there is a minimum order amount of $50.

How long does delivery take?
If you place an order before 8 pm, your order will be processed and delivered the next day. You have the option to select your delivery window.

Can I track my order?
Yes, once your order is out for delivery, you will be notified and able to check its status on the app or website.

What if I need to reschedule my delivery?
You will need to contact customer service to reschedule delivery.

Payment and Fees

What are the payment methods?
We have a payment provider where you can register and pay via ACH. All payments must be made at the time of order placement. Please note that our drivers do not carry cash—all payment transactions are completed online.

Are there any delivery fees?
Yes, there is a flat delivery fee of $5.

Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions. Please check our website or subscribe to our newsletter for the latest deals.

Product Information

What types of cannabis products do you offer?
We offer a wide range of products, including flower, edibles, concentrates, topicals, and accessories. Please browse our online store for the full selection.

Are your products lab tested?
Yes, all our products are lab tested to ensure safety, potency, and quality. You can find lab results on the product pages. MJDirect provides the best quality cannabis, focusing on smell, look, feel, and flower structure to ensure you get a superior product. You can call or chat with our professional product specialists who are ready to assist you!

Legal and Safety

What is the age limit for consuming these products?
You must be over 21 years old to consume these products. Age verification will be conducted during account creation and upon delivery.

Is it legal to purchase cannabis through your service?
Yes, it is legal to purchase cannabis through our service in compliance with local laws and regulations.

How is my privacy protected?
All personal information is securely stored and used only for order processing and delivery. We do not share your information with third parties.

Support and Contact

What should I do if I have an issue with my order?
If you have any issues with your order, please contact our customer service team at +1 (844)-SHIP-420, support@mjdirect.com, or through the live chat feature on our website. We are here to help resolve any problems as quickly as possible.

Can I return or exchange products?
Due to the nature of our products, we do not accept returns. However, if you receive a defective or incorrect item, please notify us within 24 hours of delivery.

How can I provide feedback about your service?
We value your feedback! Please share your thoughts and experiences with us by emailing info@mjdirect.com or leaving a review on our website or social media pages.

If you have any other questions not covered here, please do not hesitate to contact us. We're here to help and ensure you have the best experience with our cannabis delivery service.