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Thank you for choosing MJ Direct, the leading technology platform that connects authorized cannabis retailers with verified users. This Privacy Policy applies to your use of MJ Direct, including any websites, mobile apps, services, programs, or features (the "MJ Direct Platform") operated by Bud Relief Inc. and its subsidiaries or affiliates (collectively referred to as "MJ Direct," "we," "our," or "us").
At MJ Direct, we prioritize your privacy and are committed to protecting your data. Our aim is to help you understand the types of information we collect about you (referred to as "User Data") and explain how we use that information to provide secure and reliable access to legal cannabis, industrial hemp-derived CBD, and other products and accessories.
Please note,not all accounts or features are available in all locations, therefore a number of the examples below might not apply to you.
We collect data concerning you after you give it to us directly, after we request it from you, or after you provide North American country permission to urge it from a 3rd party supply. Below area unit some samples of the kinds of data we tend to collect.
When you register for any Mjdirect account, you provide us. your name, email address, signaling, date of birth, and, if necessary, a duplicate of your government-issued ID (i.e. your driver’s license, state ID card, or passport). so as to receive a delivery or cargo, you want to give a sound delivery address — whether or not that’s your home address or the other valid physical address. further data we tend to receive from you will embrace, however isn't restricted to, a state-issued medical marijuana ID card or a physician’s recommendation letter that you simply provide us, so as to receive a medical delivery, or a selfie image to boost trust and safety on the Mjdirect Platform
We conjointly collect demographic data from you after you register, after you take our surveys, and throughout your use of the Mjdirect Platform. Demographic data could embody your age, gender, location, how you heard about Mjdirect, spending habits, consumption preferences, and other preferences or habits.
If you contact us directly, we tend to might collect data from you that give a satisfying expertise and answers any queries you've got whereas victimisation Mjdirect. for instance, once you communicate with a member of our client service team, we tend to might raise you for your name, email address, delivery address, signal, or proof of charge so as to spot your account, ensure your identity, or assist together with your issue. If you send us an email, we are going to collect the contents of that email and any other information you choose to provide with your email. If you communicate us via live chat, that correspondence are archived. If you communicate with us via social media, we tend to collect that communication and associate that data together with your user account to the extent the data may be joined. client service communications over the phone is also recorded for internal control functions and should be summarized inside our client support systems.
Payment information may be collected in connection with a transaction facilitated by Mjdirect. For on-demand delivery, all payments are made to a licensed cannabis retail dispensary fulfilling your order, and not to Mjdirect. For other products and services, payments may be made directly to Mjdirect or another third party. In all cases, while we may retain a limited amount of payment information for identification and convenience, to keep your financial data secure, we do not store full payment or financial information on our servers. Unless otherwise noted, payment information flows through a third-party vendor who processes the payments for Retailers and Mjdirect.
Like most online services, Mjdirect automatically collects technical information about you or your device used to access the Mjdirect Platform. We collect information from your browser, computer, mobile device or other device used to access the Mjdirect Platform. Below we provide examples of the types of data we may collect about you.
We collect your location information when you provide us with a delivery address or we may use geolocation-based services in order to verify your location. For instance, knowing your location may be necessary to allow you full access to our mobile applications or certain aspects of the Mjdirect Platform. Furthermore, for compliance reasons, some of the Mjdirect Platform may be restricted depending on where you are located. Collecting your location information is also necessary to connect you to a licensed retailer that services your delivery area, to send you relevant content based on your location, and to optimize or improve our products and services.
We log how you interact with the Mjdirect Platform by automatically recording data sent by your application or browser. This includes, but is not limited to, the products and content you view, your actions on the Mjdirect Platform, how you access our Mjdirect Platform, and the details of any orders you place
We collect information about the device you are using, such as the device’s IP address, web browser, unique identifiers (such as advertising ID, VIN, MAC address, and IDFA), and other related software or hardware information related to your device.
We also collect information through the use of “cookies,” tracking pixels, and similar technologies. Cookies are small text files created by websites and stored on your device. They provide a way for the Mjdirect Platform to recognize you and keep track of your settings and preferences. We also use cookies and similar technologies to provide you with a secure experience and to understand, among other things, how you navigate the Mjdirect Platforms, learn what content is popular, recognize repeat users, and save your account information. The Mjdirect Platform is not configured to read or respond to “do not track” settings or signals in your browser settings.
We want to make sure you have a consistently positive experience with the Mjdirect Platform, and we are always looking to improve our products and services. Accordingly, we collect and retain information about any ratings, reviews, and feedback you provide about our service, the Mjdirect Platform, the products on our site, licensed retailers, and their drivers.
Licensed Retailers
When you place an on-demand delivery order through Mjdirect, that order is fulfilled and delivered to you by one of our licensed retailers. We collect information about you from the retailers or their drivers based on your interactions with them. For instance, when your delivery driver reaches the delivery address you provided, they will check your government-issued ID before completing the transaction. While we collect this information about you through the retailer, please note that this Privacy Policy does not cover the information or privacy practices of retailers.
We may collect information from public sources, such as map information and public social media information.
In addition to the uses described above, we also use the information we collect about you to:
- Provide the Mjdirect Platform to you, including, but not limited to, connecting you with a licensed retailer to facilitate your legal access to cannabis and cannabis products, and facilitation of your transactions and payments
- Support our licensed retailers with information necessary for them to maintain their records in accordance with their normal business practices and applicable law
- Identify you as a user in our system
- Comply with applicable local, state and federal laws and regulations
- Analyze and assess current and potential user markets
- Improve, optimize and create new products and services
- Evaluate retailer, brand, and other third-party partnerships
- Personalize your experience with Mjdirect
- To determine whether you are a good candidate for the role or program you applied for
- Provide customer support and assist with your access or use of the Mjdirect Platform
- Detect, prevent, or mitigate fraud or any other suspicious activities
- Conduct research and development, such as by conducting voluntary user surveys or obtaining other feedback from you
- Support public health and safety efforts
- Support ongoing efforts in cannabis legalization and social equity and justice
- As otherwise described in this Privacy Policy or in any other notices we have or will provide to you
We only disclose information about you to a government authority, law enforcement official, public health or safety official, or one of our partners if we believe we are required to by law, or in order to respond to or comply with regulations or legal processes, including, but not limited to, responding to subpoenas or warrants. We may also share your information if we think doing so is necessary to protect the rights, property, or safety of Mjdirect, our partners and their employees, our users, the public.
We provide you with the choices below regarding your personal information:
You can always unsubscribe from Mjdirect promotional emails by clicking the link provided at the bottom of the email. We will still send you transactional emails and receipts generated from your use of Mjdirect as these are not promotional communications.
If you are using the Mjdirect mobile application(s), you can opt out of receiving promotional push notifications through your device settings. Please note that opting out of receiving transactional push notifications, such as receiving a notification that your order has arrived, may impact your use of Mjdirect.
You can prevent your device from sharing geolocation information at any time through your device settings. Please note that the use of geolocation information may be necessary to access some of our services, such as mobile applications that may only allow access to users in states that have legalized the sale of recreational cannabis.
You can review and edit certain account information at any time by logging into your account and navigating to your “Profile.”
We will store your information as long as your account is open. If you wish to terminate, delete, suspend, or otherwise disable your Account or use of the Mjdirect Platform, please go to your Profile and click on “Delete Account.” When we delete user accounts we must maintain certain information as long as necessary to comply with legal obligations, prevent fraudulent activity, to enforce agreements, or as otherwise deemed necessary in our discretion. Upon your request for deletion, the information that can be deleted will be removed from your Account in a reasonable amount of time or as otherwise required by applicable law.
If you are a California resident, this section applies to you. For purposes of this section, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”), but does not include certain de-identified or aggregated information, information publicly available in government records, or certain information excluded from the CCPA’s scope.
As a California resident, you are entitled to certain privacy rights further explained below. These rights are not absolute and are subject to exceptions. We may be required or permitted by law to decline your request. When requesting to exercise your right to access and deletion under the CCPA, only you, a person that you authorize to act on your behalf, or an entity registered with the California Secretary of State that you authorize to act on your behalf, may make such a verifiable request.
- The right to request a copy of the categories of personal information and specific personal information collected about you in the last 12 months.To do so, please navigate to your Account Settings page.
- The right to delete personal information collected from you, except as necessary to comply with legal obligations, detect, prevent and mitigate security incidents, bugs or fraudulent, malicious, deceptive or illegal activity, or as otherwise provided under applicable law.
- The right not to have your personal information sold to third parties, if applicable. Mjdirect does not sell your name, address, government identification, medical recommendation or identification, or other similar personal information. However, California law broadly defines what constitutes “personal information” such that cookie and technical information shared with targeted advertising vendors may constitute a “sale” of “personal information.”
- The right not to be discriminated against for exercising your privacy rights described above.
For privacy and security purposes, we are required to verify your request before we fulfill your request. Please authenticate into your account and follow the instructions provided to you after your submit your request via the contact us page.
If you are a non-account holder or an authorized representative, we will require you to verify your identity or the validity of your representation before fulfilling your request for privacy and security purposes. To verify your identity or representation, we may ask for you to share data points as described in this Privacy Policy to be able to look up your data and ensure you are who you claim to be. You may also be required to provide us with a signed declaration under penalty of perjury.
In addition, if you are an authorized representative, we may request: a copy of your valid government-issued identification or other proof of identity acceptable to us in our sole discretion; and, a power of attorney pursuant to California Probate Code sections 4000 – 4465 or as otherwise sufficient in our discretion to establish your authority as an authorized representative.
You may contact us at support@mjdirect.com with any non-account holder or authorized representative requests, or if you have questions or concerns about our privacy practices or your rights.
We may update this Privacy Policy periodically. If we make any material changes, we will update you on the Mjdirect Platform, by email, or by other communication. We encourage you to stay up to date about our privacy practices by reviewing this Privacy Policy periodically. Continued use of Mjdirect following notices of changes to the Privacy Policy indicates your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
In addition, we may provide you with “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific parts of the Mjdirect Platform. These notices may provide more information about our privacy practices, or provide you with additional choices about how we process your personal information.
Mjdirect is intended for access and use by individuals who are of legal age for the services offered based on the applicable regulations of their state or other government entities (“Qualifying Age”). We do not knowingly collect personal information from or about anyone who is not of Qualifying Age. If you are not of Qualifying Age, you should not attempt to access or use Mjdirect, or send any information to us. If we discover that we have collected personal information from an individual who is not of Qualifying Age, we will take steps to remove that information.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails or physical mail between you and Mjdirect at all times. When you direct Mjdirect to share your information with third parties, please note that your privacy and security may also be affected by changes in such third party services. We are not responsible for the functionality, privacy, or security measures of any other organization or third party.
If you have questions or comments about this Privacy Policy, your information, our use and sharing practices, or your choices please contact us. If you are a California resident, you have the right to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes.
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